GENERAL CONDITIONS OF SALE AND REPAIR

GENERAL CONDITIONS OF SALE AND REPAIR

The clauses stipulated below are brought to the attention of customers by the Company ADOM 'MECANIQUE. Any person or entity who has a repair order drawn up in their name or company name is deemed to be a customer. In the event of a dispute relating to the execution of these general conditions, which cannot be resolved by amicable conciliation, the choice of the competent court will be made in accordance with the law.

1 ° ORDER OF REPAIR

Upon receipt of a vehicle, a repair order is drawn up on the back of which the present general conditions appear, which must be communicated to the customer and obtain his written approval. The customer must clearly specify the nature of the work he wishes to have carried out and whether he wishes an estimate of the costs or the direct establishment of an estimate (see chapter 3). A contradictory examination of the condition of the vehicle must be carried out and signed by both parties. ADOM 'MECANIQUE is only responsible for the accessories and devices attached to the vehicle. It is the customer's responsibility not to leave any article or clothing in the passenger compartment or the trunk.

2 ° ESTIMATION / QUOTATION

At the customer's request and prior to picking up a vehicle or component to be repaired, an estimate of the nature and amount of repairs to be made can be established. This approximate estimate, provided free of charge and without dismantling, is only indicative and does not constitute a contractual offer. The estimate, requiring removal / refitting and dismantling operations, is established following the customer's request for the repair order. He contractually commits the repairer to the details of the repairs to be made, specifying the details of the parts and labor and their respective costing.

3 ° WORKS

The work is undertaken according to the wishes expressed by the customer on the repair order or estimate signed by the customer who has also acknowledged having read the general conditions. On this occasion, the customer must specify whether he wishes to obtain the return of the replaced parts. This provision only applies to repairs and not to products in exchange or repaired under warranty. If, during the work, it appears necessary to carry out additional operations to those provided for in the estimate, the repairer must inform the customer thereof, and obtain his written agreement on an amendment to the initial contract before any new repair. The repairer is released from any liability if the customer refuses to order this additional work from him, even if these may affect the safety of the vehicle. The customer must sign a liability waiver in favor of the repairer. If this agreement is not obtained, the repairer will have the right to take all necessary measures to protect his interests.

For the execution of an order equal to or greater than € 1000 or special orders, whatever the amount, a deposit of 30% will be payable upon confirmation of the order.

Before any intervention, the technician will check the compatibility of the new parts to be fitted to the vehicle, if it turns out that the parts do not match, and that they are provided by the customer, the latter will be paid a flat rate of 80 € corresponding to the trip. A refund of € 20 will be made during the intervention in relation to the replacement of the compliant part.

4 ° DEADLINE

The lead times are given only as an indication, in particular subject to the availability of spare parts and their non-compliance cannot give rise to compensation or penalties. ADOM 'MECANIQUE will thus in particular be released from any obligation in the event of an event of force majeure beyond its control occurring in the company, as well as any event occurring at its subcontractors supplying spare parts, raw materials. and logistics on supplies and sales.

5 ° PAYMENT / RESERVE OF OWNERSHIP

Unless previously agreed, the services are payable in cash, net of any discount, upon collection at the point of sale of the product or the complete vehicle. The prices of exchange items, spare parts and the hourly rates of the various services are those in force at the time of signing the contract, the company reserving the right to modify the sale prices at any time and without notice.

In accordance with Law No. 92 1142 of December 31, 1992, any amount unpaid on the date of payment appearing on the invoice will bear interest automatically without prior formality. The interest rate will be one and a half times the legal rate in force on the day the invoice becomes due. In the event of adjudication, the sums due will automatically be increased by 15%, which the customer undertakes to pay under the penalty clause. This amount may in no case be less than € 20.

The seller retains ownership of the goods until full payment is made. The risks are the responsibility of the buyer. No coverage under the guarantee can be made on a service that has not been fully paid. The down payments may be kept to cover any losses on resale.

6 ° GUARANTEE

The guarantee and the responsibility of our company are limited to our direct clients who are the recipients of our invoices.

ADOM 'MECANIQUE products are covered by the legal guarantee against hidden defects provided for by articles 1641 and following of the Civil Code. In addition, the customer benefits from a contractual guarantee of 1 month without limitation of mileage, as from the date of invoice, known as the guarantee of the repair and the spare part. In the event of a repair, the warranty only applies to the parts mentioned by name on the invoice for the associated service. The parts replaced under the warranty become the property of ADOM 'MECANIQUE as of right and the customer cannot demand a detailed report on our intervention. The customer must, in all cases of warranty claim, provide proof of his purchase by producing a copy of our original sales invoice. The interventions carried out under this warranty do not have the effect of extending it unless otherwise provided by law.

IN THE EVENT OF A MALFUNCTIONING LINKED TO AN INTERVENTION COVERED BY THE ADOM 'MECANIQUE WARRANTY, THE CUSTOMER (MUST PROVIDE PROOF OF PURCHASE) SHOULD IMMEDIATELY CONTACT OUR TECHNICAL ASSISTANCE TO DETERMINE THE PROBLEM EXACTLY.

IN THE EVENT OF THE COMPLAINT NOT RELATED TO THE INTERVENTION CARRIED OUT, A LUMP OF 80 € WILL BE APPLIED. (Travel expenses and time spent)

We undertake to take charge, during the warranty period, for analysis of the vehicle exclusively in Ile de France, the unique geographical area to which this warranty, as all of our general conditions apply. In the case of a direct sale outside the metropolitan territory, or an export subsequent to the sale, it is the customer's responsibility to repatriate the product or the complete vehicle to Ile de France from which we will take care of it.

The warranty will be granted if the product is recognized as defective by our After-sales Service, after analysis. In this case, we are free:

- to repair the defective product

- exchange it with equivalent equipment

In these two cases our commitment is limited to its replacement (individual part or reconditioned component) or its restoration to correct working order and its return to the customer as soon as possible, without the customer being able to claim the free supply of a new product or standard exchange from the manufacturer's network. Our guarantee does not cover any costs incurred by third parties: repair, removal / refitting, rental costs, loss of operation or use, depreciation of the vehicle, etc. for which the user of the vehicle, in particular a professional, must have taken out individual insurance.

- cancel the sale and refund the purchase price.

In the case of the sale of isolated spare parts, the warranty is limited to the sole replacement or reimbursement of parts recognized as defective after analysis by ADOM 'MECANIQUE.

The guarantee will not be granted

- if the product has not been installed by ADOM 'MECANIQUE in compliance with the rules of the art and the specific instructions of the manufacturer.

We reserve the right to require the presentation of the invoice for the assembly of our product on the vehicle.

- if, during its installation, the product was connected to defective mechanical or electronic components which caused the disorders or damage observed.

- if it has not been maintained with the frequency and the ingredients provided by the manufacturer (we reserve the right to require the presentation of maintenance invoices)

- if it is obvious that the damage suffered is the result of any abuse of use or that the product has been diverted from its original use or application by an adaptation not approved by the manufacturer.

- if the product has undergone an intervention subsequent to our delivery not expressly authorized by ADOM 'MECANIQUE.

- if the product has been used in any type of automobile competition or raid.

7 ° COMPUTING AND FREEDOMS

The personal information requested from the customer for the proper execution of the sales contract may be, on the part of ADOM 'MECANIQUE, the subject of automated processing for operations such as statistics, satisfaction surveys or commercial prospecting. This information is exclusively intended for ADOM 'MECANIQUE and in application of the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the customer can exercise his rights of access and rectification with our Sales Department.

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